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Frequently Asked Questions
If the following information cannot answer your question, please contact customer service at cs@nask.hk
Logistics
If you want to pickup at SF locker, please fill in the SF locker code as "Address" when checking out. Please look for the SF locker code on SF website: https://htm.sf-express.com/hk/en/dynamic_function/S.F.Network/SF_Locker/
Enjoy free shipping for orders over $600. If you do not reach the free shipping threshold, you will be charged shipping fee.
Shipping fees are based on weight and shipping method. To find out how much your order will cost, simply add the items you'd like to purchase to your shopping cart and proceed to checkout. On the checkout page, shipping fee will be calculated.
Additional shipping charges may apply for remote areas, large or heavy items. You will be informed of the fees at the checkout page.
Happyncare provides the following delivery methods for you to choose from:
- Direct delivery to office/residential address (via SF Express)
- Pickup at SF Express business points
- Pickup at SF Express Station
- OK convenience store pickup (via SF Express)
- 7-11 convenience store pickup (via SF Express)
- Pick up items from smart cabinet
SF Express HK
This website is for Hong Kong consumers. Overseas customers please place orders on naskshop.com.
Baby Diaper
- Excellent absorption performance: Nask nanofiber diapers have excellent absorption performance and can quickly absorb urine and keep the skin dry. This helps relieve skin irritation and inflammation caused by the diaper being exposed to moisture.
- Good breathability: Nask nanofiber diapers have excellent breathability, allowing the skin to breathe better. Good breathability can reduce moisture on the skin and the chance of bacterial and fungal growth.
- Soft and comfortable: The material of Nask nanofiber diapers is soft and comfortable, and will not cause mechanical irritation to the skin. This helps reduce skin breakdown and the risk of further infection.
- Herbal skin care essence: Nask nanofiber diapers release herbal skin care essence to soothe inflamed areas and accelerate wound healing.
- Adjust PH value: The ammonia in urine will make the diaper environment alkaline and irritate the baby's skin. Nask diapers can effectively balance the pH value and neutralize the alkalinity of urine.
Diaper rash is a common skin problem among infants and young children, mainly appearing in areas where diapers are worn, such as buttocks, genital area, legs, etc. The cause may be that the skin is exposed to a wet diaper environment for a long time, and is irritated by urine and feces, causing bacterial or fungal infection. The main symptoms are: rash, red skin, inflammation, small blisters or peeling. The baby will feel itchy and painful. When you find that your baby's bottom is red or has broken skin, do not delay and take timely measures for treatment. For example, use diapers with good breathability, change diapers frequently, keep the skin dry, and seek medical help if necessary.
To learn more about diaper rash, read this article .
Patented nanofiber sterilization technology: The surface of Nask nanofiber diapers has been specially designed. The patented nanofiber coating can effectively kill 99% of bacteria and reduce the possibility of skin infection.
According to clinical data and real customer experiences, it can be cured in 4-7 days by Nask baby diapers.
Diapers need to be changed when the indicator line changes color. If the baby urinates a little, you can change the pad when it urinates again. You don’t have to change it immediately when baby pees. It depends on the weight of the diaper absorbed. But you should change the diaper as soon as baby poops to avoid bacterial growth.
3 years, please see the packaging for production date and expiration date
Choose S size for babies of 4-8kg (3-6 months), choose M size for babies of 6-11kg (6-12 months), choose L size for babies of 9-14kg (6-22 months), choose XL size for babies of 12-17kg (15-36 months), choose XXL size for babies over 15kg (over 24 months).
Adult Diaper
Choose according to user's waist size. Waist circumference of 65-120 cm applies to Medium size, waist circumference of 75-130 cm applies to Large size.
Nanofibers are only a few hundred nanometers in diameter, providing many channels to redistribute urine, taking full advantage of the highly absorbent polymers in the absorbent core, which results in instant absorption with virtually no back-infiltration and side leakage!
The smell of urine comes from the smell of ammonia. The nanofiber layer of NASK adult diapers can adjust the pH value, degrade ammonia, thus removing odors.
Waist patch style, Velcro can be adjusted to the appropriate waist size.
NASK diapers are equipped with three-dimensional anti-leakage partitions and elastic leg bands to prevent side leakage on the legs.
suitable! The waist patch type is convenient for nursing staff to change diapers for long-term bedridden patients, and the nanofiber diaper has good absorbency, which can quickly guide and absorb urine, keeping the surface dry. Compared with traditional diapers, the absorbent core capacity can be more fully utilized and the number of diaper changes can be reduced. Patented nanofiber technology can effectively kill 99% of bacteria and prevent skin infections such as diaper rash.
Respirator
It has the highest medical protection level certified by NIOSH and BSI and can kill 99% of pathogens. It is the first choice of frontline medical staff.
3 years. Please see the packaging for the production date and expiration date.
Unlike traditional respirators that rely on thickening and multiple layers to improve protection, NASK respirators use patented nanofiber technology to directly kill pathogens, ensuring super protection while maintaining good breathability. There is no problem if you wear it for a long time.
NIOSH tests and certifies respirators based on their physical and performance characteristics, including filtration efficiency. N95 grade filtering facepiece respirators have a filtration efficiency of at least 95% for non-oily particles when tested using NIOSH standards. The particles used to test filtration were in a range of sizes considered to be the most penetrating. Therefore, the testing method ensures that the filter media can filter particles with at least 95% efficiency.
Herbal
Suitable for both men and women
One packet a day is enough.
Do not drink tea immediately after getting up in the morning. It is better to drink it between meals. It is worth noting that herbal tea is not suitable for drinking on an empty stomach, especially those who are prone to dizziness.